Shipping policy

At ZIBOO, we ship all orders using Canada Post to ensure fast and reliable delivery.

Processing Time

• Orders are processed within 1-2 business days after payment.

• Orders placed on weekends or holidays are processed on the next business day.

Shipping Rates & Delivery Times

🇨🇦 Canada (Domestic)

• Orders under $100 CAD: Express (2–7 business days) – $10.00 CAD

• Orders $100 CAD and up: Express (2 –7 business days) – Free


🇺🇸 United States (Cross-Border)

• Orders under $100 USD:

• Express International (2–3 business days) – $16.99 USD

• Standard International (4–8 business days) – $6.99 USD

• Orders $100 USD and up:

• Standard International (4–8 business days) – Free


🌍 Rest of the World

• Express International (4–7 business days) – $19.99 USD

• Standard International (4–8 business days, orders $100 USD and up) – $9.99 USD

 

International Orders — Customs, Duties & Taxes
All orders are shipped from our warehouse in Canada.
For orders delivered outside Canada, customs duties, import taxes, and any clearance or brokerage fees charged by the destination country are the sole responsibility of the customer (the person placing/receiving the order). These charges are set by your local customs authority, are not included in our product prices or shipping rates, and must be paid by you for your order to be released and delivered.
If customs charges are refused or left unpaid and the shipment is returned to us, abandoned, or destroyed by customs, ZIBOO bears no responsibility for the loss, and no refund will be issued — this includes the product price and the shipping cost.
By placing an international order, you accept these terms.